Frequently Asked Questions
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How can I contact you?
The fastest way to reach us is through the 24hr Pottery member app or by emailing seattle@24hrpottery.com.
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What is your return policy?
We do not accept returns on completed pottery pieces. However, if you have issues with your class experience, please reach out to us for assistance.
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Do you host private parties?
We offer private pottery parties for birthdays, corporate events, and special celebrations at our Seatown Pottery Green Lake studio. With a dedicated classroom designed for group gatherings, it’s the perfect place to create, connect, and celebrate through clay. Let us help you plan a memorable hands-on experience for your team, friends, or family. Browse our Intro or Family Workshops, then email us with your preferred date, time, and group size to learn more and begin the booking process. evan@24hrpottery.com You can also explore our community school, Redmond Art Works, for additional class options and availability.
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How do I sign up for membership?
To join Eastside Pottery, start by joining the waitlist for your desired studio via the membership tab on our website. Once your name reaches the top, you’ll receive an invitation to attend a scheduled studio tour. During the tour, we’ll go over studio policies and procedures and set up your membership. We offer prorated memberships for mid-month starts or can postpone your start date by up to 15 days. New members pay: First month’s dues (prorated if starting mid-month)
One-time $39 supply fee
You’ll leave the tour with a member gift and access to the 24hr Pottery app to start creating!
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What does membership at Eastside Pottery get me?
Studio Access Once your membership is set up, you’ll receive access to the 24hr Pottery app. The app acts as your studio key, provides kiln unload updates, tracks purchases, and connects you to community boards. It also keeps you informed about studio updates and events. As the name promises, you’ll have 24/7 access to the studio, no matter your membership tier. Clay & Glazes Purchasing: Clay can be purchased directly through the 24hr Pottery app, with options from Seattle Pottery Supply and Clay Arts Center. Included: Brush and dip glazes (low- and mid-fire) are included in your membership. Bring Your Own: You may bring your own clay and glazes as long as: Clay is compatible with our kiln temperatures Glazes are AP certified Raw glaze mixing is not done on site (due to ventilation limits) . Firing Guidelines All work fired in the kilns must be created within the studio to maintain our 10-day turnaround time. This applies to all membership types. Please note: 24hr Pottery is not intended for full-time production potters. Storage Options Bellevue & Redmond: Lockers ($10/month) Storage fees are added to your monthly membership. Clay and tools may not be stored on shelves or floors, shelving is for in-process work only. Membership Holds You may pause your membership for $19/month to hold your spot in the studio. Requests must be emailed to seattle@24hrpottery.com by the 25th of the month before the pause begins. Pausing ensures your spot is saved and waives the $39 supply fee when you return. Canceling or Modifying Membership Requests to cancel or modify your membership must be submitted through the member app or emailed to seattle@24hrpottery.com by the 25th of the month before changes take effect.
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How do I visit Eastside Pottery?
We love when our community comes in to create with us!
Join us during our open studio hours to explore working with clay in a relaxed, creative environment.
Bellevue – Eastside Pottery
Thursdays: 2pm–7pm
Reservations are required to ensure a smooth experience for everyone. Simply choose the activity you’d like to join below to reserve your spot.
Open Studio is $20 per hour for each person working with clay or glazing. If you’re accompanying a child just to assist, there’s no fee for your time.
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Are materials provided?
Yes, all necessary materials, including clay, tools, aprons, and glazes, are provided during classes.
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Are there age requirements for classes?
Yes! Our programs are designed with artists ages and interests in mind. Please note the age listed in the program description. We offer special family workshops for younger children accompanied by an adult. Membership at Eastside Pottery is designed for adults and accompanied teens.
Age requirements: 18+ for independent use
15+ with a family membership
For younger children, open studio reservations can be made.
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What classes do you offer?
We offer a variety of pottery classes for all skill levels, including beginner wheel-throwing, hand-building techniques, and advanced glazing workshops.
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How often do you hold raku workshops?
We offer monthly raku firings. More details can be found here. While members get priority enrollment, workshops are open to the entire artist community.